This Privacy Policy describes how MoovDrop ("we," "us," or "our") collects, uses, and shares your personal information when you use our website, services, and applications (collectively, the "Services").
1. Information We Collect
We collect information you provide directly to us when you use our Services. This may include:
- Contact Information: Name, email address, phone number, and mailing address.
- Moving Details: Information about your move, such as your current and new addresses, move date, size of your home, and items to be moved.
- Payment Information: If you make a payment through our Services, we collect payment card details and billing information.
- Communications: Any information you provide when you communicate with us, such as customer support inquiries or feedback.
2. How We Use Your Information
We use the information we collect to:
- Provide and Improve our Services: To process your moving requests, schedule your move, and provide customer support.
- Communicate with You: To send you updates about your move, respond to your inquiries, and provide information about our services.
- Process Payments: To complete transactions and manage billing.
- Personalize Your Experience: To tailor our services and communications to your specific needs.
- Market and Promote: To send you promotional materials about our services or offers from our partners, which you can opt out of at any time.
3. How We Share Your Information
We may share your information with third parties in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and providing our services, such as payment processors, marketing partners, and data analytics providers.
- Affiliated Companies: We may share your information with companies within our corporate family for business purposes.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Choices
You have choices regarding your personal information:
- Access and Correction: You can access and update your information by logging into your account or by contacting us.
- Opt-Out: You can opt out of receiving promotional emails from us by following the instructions in those emails.
6. Children's Privacy
Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
